1. Who We Are

The Edit Collective (“we”, “our”, “us”) is a home organisation service based in London, United Kingdom.

We are committed to protecting your privacy and handling your personal data with discretion and care.

2. The Information We Collect

We only collect information necessary to provide a considered, tailored service.

This may include:

• Your name, email address, and phone number
• Details about your home, spaces, and organisation needs
• Information shared during consultations
• Any photos or videos you choose to share with us
• Messages sent via our website, email, or Instagram
• Basic website data (such as pages visited and interactions)

3. How We Use Your Information

We use your information to:

• Respond to enquiries and arrange consultations
• Deliver and personalise our services
• Manage bookings and client communication
• Improve our services and client experience
• Share updates or relevant information (only where you have opted in)

We do not use your data for unnecessary marketing or intrusive purposes.

4. Client Confidentiality

Due to the personal nature of our work, confidentiality is a priority.

Any details about your home, lifestyle, or personal spaces are treated as strictly private.

We will never share client information publicly without explicit consent.

5. Photos & Project Content

We may take before-and-after photos of spaces we work on.

• These will only be used for marketing (e.g. website or Instagram) with your clear permission
• You can choose to remain completely anonymous
• You can withdraw consent at any time

6. Legal Basis for Processing

In line with the UK GDPR, we process your data based on:

• Your consent (e.g. enquiries, marketing opt-ins)
• Contractual necessity (to deliver services)
• Legitimate interests (to improve our services)

7. How Your Data Is Stored

Your data is stored securely using trusted platforms (such as email providers and booking systems).

We take reasonable steps to protect your information and only retain it for as long as necessary.

8. Sharing Your Information

We do not sell or trade your personal data.

We may share limited information with trusted third parties where necessary, such as:

• Scheduling or booking platforms
• Payment providers
• Website hosting services

All third parties are expected to handle your data securely.

9. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site.

You can adjust your browser settings to refuse cookies if you prefer.

10. Your Rights

Under the Data Protection Act 2018, you have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent at any time

To do so, contact us at: sarah@theeditcollective.co.uk

11. Contact

If you have any questions about this policy or your data:

The Edit Collective
Email: sarah@theeditcollective.co.uk
Location: London, UK

12. Updates

We may update this policy occasionally. The latest version will always be available on this page.